The Financial Ombudsman Service (FOS), the Money and Pensions Service (MAPS) and The Personal Investment Management and Financial Advice Association (PIMFA) have all made important senior appointments in recent weeks.

Baroness Zahida Manzoor CBE will succeed Sir Nicholas Montagu as chair of the FOS on August 2. She was previously The Legal Services Ombudsman for England and Wales, The Legal Services Complaints Commissioner, a member of the NHS’ policy board and finally the House of Lords Government Whip and Minister.

Baroness Manzoor said:

“I wish Sir Nicholas Montagu well as he hands me the baton and I look forward to working with Caroline Wayman and ombudsman service colleagues, who I know are committed to providing a modern and first-rate service to all. And it’s vital too that we maintain effective and constructive relationships with all key stakeholders to ensure we all work together in the best interest of all users of the service.”

Sir Nicholas Montagu, outgoing Chair of the FOS, commented:

“I am really pleased to be handing over to Zahida Manzoor. Our organisation is very different from the one I joined seven years ago, and change is a continuing theme. But so too are our values of fairness and public service, and the dedication of our people who have achieved so much during my time here.”

Only two months after its formal launch as the UK’s single financial guidance body, the MAPS has seen its CEO leave the organisation. John Govett has resigned due to an impending family relocation. Caroline Siarkiewicz, Partnerships and Commissioning Director at MAPS, is now serving as acting CEO while MAPS searches for a permanent replacement

One of MAPS’ key responsibilities will be to implement the Pensions Dashboard, which will allow consumers to see all of their pension savings in one place. Chris Curry, a former director of the Pensions Policy Institute, has been appointed as Principal of the Pensions Dashboard Industry Delivery Group, the group that will set the data standards that the Dashboard will need to meet. MAPS has also announced that the Delivery Group’s Implementation Director will be Angela Plover. She will be responsible for delivering the technology that the Dashboard will need and has worked on change and IT programmes within financial services for the last 15 years for the likes of Deloitte and PwC.

PIMFA, the trade association for investment managers and financial advisers, has welcomed four new members of its Board of Directors:

• Mark Duckworth, former CEO of adviser network Openwork Limited
• Peter Hall, currently the Global Head of Wealth Management for the Schroders Group. He has previously held senior roles in Wealth Management at UBS and Barclays
• Richard Wilson, the current CEO at investment platform operator Interactive Investor
• Stuart Newey, the Managing Director and Head of Client Service & Delivery at ‘the Queen’s bank’ Coutts & Co

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