FCA Data Shows Rise in Cryptoasset Ownership

The FCA has issued its fourth consumer research publication on cryptoassets ownership, showing the results of a survey carried out in January 2021. This shows that an estimated 2.3 million UK adults (4.4% of the total) hold this form of investment, up from 1.9 million one year earlier. The median average amount held in cryptocurrency has risen from £260 to £300.


ABI says it is concerned by pension withdrawal behaviours

The Association of British Insurers has published a report entitled Future Proofing The Freedoms: Supporting Customer Decisions About Pension Withdrawals. The report indicates widespread concern amongst pension providers about the ways consumers are choosing to access their pension savings. Furthermore, large numbers of people are making decisions on how to access their pots without receiving professional advice, or even consulting the Pension Wise guidance service.


FOS annual data shows significant rises in complaints about credit and pensions & investments

The Financial Ombudsman Service’s annual complaints data for the 2020/21 financial year show that the organisation received 278,033 new complaints during the 12 months to March 31 2021. This represents an increase of just 2% compared to 2019/20, but this doesn’t tell the full story, as payment protection insurance complaints have fallen by almost two-thirds, from 122,153 to 42,040.

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