10May

Citizens Advice sounds the alarm over vulnerable people signing up to BNPL arrangements

Citizens Advice has revealed its concerns over the number of people using ‘buy now pay later’ arrangements, especially those from vulnerable groups. Its research shows that 27% of UK adults have used a BNPL arrangement in the last 12 months, but this rises to 37% of disabled people and 45% of those with a mental health problem, as well as 45% of people in the 18 to 34 age group. Half of the customers in this younger age group said that they had unwittingly signed up to a BNPL arrangement when they never intended to do so. The average repayment under a BNPL arrangement is said to be £63 per month.

06May

FCA censures firm for failing to monitor its ARs effectively

The Financial Conduct Authority has publicly censured a Lloyds of London wholesale insurance and re-insurance broker and has also reached an agreement with the firm under which the London-based firm will pay £399,902 to disadvantaged customers. Had it not been for the evidence showing that the firm was experiencing financial hardship, it would also have been fined £958,100, or £670,600 with the 30% discount for early settlement being applied.

05May

FCA’s acting COO to be interim CEO of FOS

Nausicaa Delfas will be the new interim chief executive and interim chief ombudsman of the Financial Ombudsman Service. Next month, Ms Delfas will leave the Financial Conduct Authority, where she is currently chief operating officer and head of international affairs. At the FCA, she was closely involved in the commencement of consumer credit regulation in 2014, and more recently, she has overseen the Brexit transition process.

13Apr

FCA imposes another ban on an individual for non-financial misconduct

The Financial Conduct Authority has once again acted to ban an individual as a result of misconduct which was not related to his role in financial services. The Surrey-based independent financial adviser will be banned from carrying out any regulated activity, unless he is successful in his appeal to the Upper Tribunal. He is currently the sole director of his firm and holds the SMF3 (Executive Director), SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) roles.

12Apr

FCA reminds firms of their continuing obligations as mortgage payment deferral application period ends

The March 31 deadline for applying for a payment holiday on a mortgage, loan or other arrangement under the Financial Conduct Authority’s Covid-19 special measures has now passed. However, the FCA wishes to stress to firms that they still have an obligation to provide what it calls ‘tailored support’ to anyone who has been financially affected by coronavirus and who continues to require assistance with their repayment schedule.

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