Scope

This is a joint Privacy Policy by Scott Robert Limited Liability Partnership and Scott Robert Compliance Limited (Jointly: “Scott Robert”) pursuant to Article 26 of the EU’s General Data Protection Regulation (the “GDPR”) and

when we refer to “we”, “us” or “our” we refer to both entities simultaneously. It confirms that we jointly determine the purposes and means of processing of your personal data and provides you with transparency as to how we will process your personal data for the purposes described in this Privacy Policy.

This privacy policy relates to Scott Robert Limited Liability Partnership and Scott Robert Compliance Limited. Our registered office addresses are:

  • Scott Robert Limited Liability Partnership – Dalton Place, 29 John Dalton Street, Manchester, England, M2 6DS
  • Scott Robert Compliance Limited – Scottish Provident Building, 7 Donegall Square West, Belfast, County Antrim, Northern Ireland, BT1 6JH

Information Commissioner’s Office (ICO) Registration Information

We are registered with the Information Commissioner’s Office (ICO), with the following registration numbers:

  • Scott Robert Limited Liability Partnership – Z203325X
  • Scott Robert Compliance Limited – ZA768035

purpose of this policy

Our responsibility is to protect your privacy and to explain how we do that, this Privacy Policy concerns the website https://www.scottrobert.co.uk/ and the services we provide. Your privacy is very important, and we have set out below how we process any personal data collected from you or provided by you and the lawful basis, we rely on to use that information. It also sets out your rights in relation to your personal data. Your rights in relation to the personal data covered by this Privacy Policy can be exercised against either or both of our companies.

Our Contact Information

To contact our company, please use the following contact information:

  • Telephone Number: 0161 914 5727
  • Address: Suite 7.10 Pt 7th Floor Peter House 2-14 Oxford Street Manchester, M1 5AZ
  • Email Address: enquiries@scottrobert.co.uk

Lawful Bases And Purposes For Processing Personal Data

We have detailed each of our purposes for processing personal data, including the relevant lawful basis for processing. We rely on the following lawful bases for processing:

  1. Contract (i.e. where We need to process personal data to deliver a contractual service to a customer or because a customer has asked that We do something before entering into a contract.
  2. Consent (i.e. where We have asked whether you wish to permit us to process data in a certain way and you have told us through an affirmative action or clear statement that you allow us to do so)
  3. Explicit Consent (i.e. where We have asked whether you wish to permit us to process data in a certain way and you have told us through a clear statement that you allow us to do so)
  4. Legal obligation (i.e. where We need to process the personal data to comply with a common law or statutory obligation).
Purpose for Processing Lawful Basis
To contact you in relation to an online enquiry For the performance of a contract
To provide you with our services, including support, updates and communications regarding the provision of our services. For the performance of a contract
To process and store criminal offence data in relation to the provision of our service Consent
To contact you in relation to any complaint you may bring For the performance of a contract
To put you in contact with third party providers relevant to the provision of our services. Consent
To publish any testimonials, you have completed following the provision of our service Consent
To tailor our services to your needs and requirements where this concerns health data Explicit Consent (Health Data)
To comply with any laws or regulations Legal obligation

 

The Right to Withdraw Consent at Any Time, Where Relevant

To withdraw consent please see the contact information detailed within this Policy. Should consent be withdrawn for a particular purpose, we may be unable to provide you with our services or may be unable to tailor our services to your needs which may subsequently impact the service we provide.

Data We Collect from You

We collect personal data about you when you provide personal data to our firm so that we may provide our services to you and use or view our website via your browser’s cookies.

We also collect personal data about you from third party sources. The data collected from third party sources are as follows (please note, this is a general accounting and does not necessarily indicate that the below data will be obtained from third party sources, only that it may be obtained and if available):

Data Collected Publicly Available?
First name, Middle name, Surname Yes – Companies House
Shareholding Yes – Companies House
Directorships Yes – Companies House
Regulatory Identifiers e.g. Individual Reference Number (IRN) Yes – E.g. Financial Services Register
Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating systems and platform and other technology on devices you use to access the website. No

Recipients of The Personal Data

Throughout the provision of our service, we may need to disclose personal data to third parties. The categories of recipients of personal data are as follows:

  1. Third party identification and contact verification providers (providers available upon request)
  2. Third party operational providers so that we may provide and operate our services (systems available upon request)
  3. Third party service providers in relation to the services that we provide (providers available upon request)
  4. Accountants, Consultants and other like services acting as processors based in the United Kingdom who require the reporting of processing activities in certain legal and compliance circumstances.
  5. Third parties to whom we may choose to sell, transfer or merge parts of our business or assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change in these circumstances occurs, your personal data will be used in the same way as set out within this privacy policy.

Google Analytics

Google Analytics is a service provided by Google, Inc. (“Google”) which uses cookies to help us analyse how users use our website. The information generated by these cookies (including your truncated IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your, and other users’, use of our website. Compiling reports for us on website activity and providing other services relating to website activity and internet usage. The Google Analytics advertising features we use, and the insights they provide are:

AdWords Remarketing — uses behaviour, demographic, and interest data to identify users who are likely to convert, and then allows you to target those users with remarketing campaigns through Google Ads

Demographics and Interests Reporting — provides insight into the age, gender, and purchase interests of users, which you can use to better target your advertisements

Google Display Network (GDN) Impression Reporting — measures the impact of unclicked GDN Display ad impressions on conversions and site behaviour

Please note that Google receives your truncated IP address. This is sufficient for Google to identify (approximately) the country from which you are visiting our sites or accessing our website but is not sufficient to identify you, or your computer or mobile device, individually. You can find more information here, including a link to Google’s privacy policy.

To opt-out of analysis by Google Analytics on our website and other websites, please visit http://tools.google.com/dlpage/gaoptout.

International Transfers

Personal Data shared with third party operational providers, required for the provision and operation of our services (as described within Recipients of Personal Data), may transfer personal data outside of the UK and EEA. Should this be the case, the international transfer will be made in accordance with an adequacy decision or subject to appropriate and documented safeguards.

Your Rights

Right Description
Your right to access

 

The right of access, commonly referred to as subject access, gives individuals the right to obtain a copy of their personal data as well as other supplementary information. It helps you to understand how and why we are using your data, and to check we are using it lawfully.
Your right to rectification

 

You have the right to have inaccurate personal data rectified. You may also be able to have incomplete personal data completed – although this will depend on the purposes for the processing. This may involve providing a supplementary statement to the incomplete data.
Your right to erasure

 

Under certain circumstances, you have the right to have personal data erased. Also known as ‘The right to be forgotten’. The right is not absolute.
Your right to restrict processing

 

Under certain circumstances, you have the right to request the restriction or suppression of your personal data, and as like the right to erasure, it is not absolute. Restriction of processing means we are permitted to store your personal data; we are unable to use it.
Your right to data portability

 

You have the right to obtain and reuse your personal data for your own purposes across different services. This eases the copying or transferring of personal data easily from one IT environment to another, safely and securely, without affecting the usability of the data.
Your right to object

 

Under certain circumstances you have the right to object to the processing of your personal data, however, you do have the absolute right to object to direct marketing.
Your right to be informed

 

You have the right to be informed about the collection and use of your personal data. Your right to be informed forms part of this policy, and provides the purposes for processing your data, our retention periods and who it will be shared with.

The Right To Lodge A Complaint With The Supervisory Authority

In the context of your personal data, you have the right to lodge a complaint to the supervisory authority, the Information Commissioner’s Office (ICO). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. To make a complaint, please contact us using the information provided in the ‘Our Contact Information’ above.

 

the right to withdraw consent at any time, where relevant

To withdraw consent please see the contact information detailed within this Policy. Should consent be withdrawn for a particular purpose that we are relying on that consent to perform, we may be unable to provide you with our services or may be unable to tailor our services to your needs which may subsequently impact the service we provide.

Should you wish to unsubscribe from any marketing methods, you may do so by selecting the ‘unsubscribe’ link or by contacting us using the contact information described within this Policy.

Retention period

How long will we hold your personal data?

We will only retain your personal data for as long as is necessary to fulfil our obligations under the provision of our service as well as any purposes necessary to satisfy any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk, of harm of unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, including applicable legal requirements

Details of retention periods for different aspects of your personal data are available upon request. By law, we have to keep certain information about our customers and this data will be held solely and securely for those legal purposes.

subject access requests

You have the right to access your personal information, also known as a Subject Access Request (SAR). This means you are entitled to obtain the following information about yourself:

  • Confirmation that we are processing their personal data;
  • A copy of their personal data; and
  • Other supplementary information;

A third party may make a request on your behalf. We will require evidence from the third party as to evidence this entitlement. This may take the form of a written authority or be a more general power of attorney.

How do we provide you with the data you have requested?

If you make a request electronically (via electronic means), we will provide the information in a commonly used electronic format unless you have specified otherwise. Please note, we may extend the time to respond by a further two months if the request is complex or you have made multiple requests. As you have the right to be informed, we will always ensure you are notified within one month of receiving the request, accompanied by an explanation.

We must act on your subject access request without undue delay and at the latest within one month of receipt. This is calculated as beginning from the day following receipt of the request until the corresponding calendar data the following month. We may request your identity to satisfy the request, however, this will be proportionate to the request itself and if we have doubts of the authenticity of identification.

Will it cost you anything?

For the vast majority of requests, we cannot charge you a fee. Where the request is manifestly unfounded or excessive, we may charge a reasonable fee to cover the administrative costs of complying with the request. This also applies in the event that you request further additional copies of data following your initial request. This will again be charged as an administrative cost.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things such as remembering your preferences, recording what you have put in your shopping basket, and counting the volume of people accessing the website. We do use cookies.   For more information on our use of cookies, please see our Cookie Policy.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to our website. This privacy policy was last updated Thursday, 13 August 2020.